Frequently asked questions
Who should use a monthly contract?
Anyone who needs water every week or more: construction sites, labour camps, car washes, camps and buildings with weak pressure.
Is it cheaper than ordering each time?
Usually, because regular routes are easier to plan. We quote a per-drop rate for each contract.
Can I change the schedule?
Yes — changes or skipped drops with at least 24 hours' notice are free. Contract terms are agreed in writing.
Do contract customers get priority?
Yes. When an outage hits and demand spikes, contract customers are served first.
Can a contract include salt water?
Yes, for construction sites. Salt water comes in separate partner tankers on its own schedule.